Refund Policy

luminabrushai.org is committed to customer satisfaction. If you are not entirely satisfied with our services or digital products, we offer a refund or exchange under the following conditions.

Eligibility for Refunds: Refunds are typically processed within 30 days of purchase. To be eligible for a refund, your item must be unused and in the same condition that you received it. Certain services or digital products may have specific refund conditions outlined at the point of sale.

How to Request a Refund: To request a refund, please contact our support team at [email protected] with your order details and the reason for your request. We will review your request and notify you of the approval or rejection of your refund.

Non-Refundable Items: Some items, such as gift cards or downloadable software products, may be non-refundable. Please check the product description for details.

Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account. Then contact your bank. There is often some processing time before a refund is posted.